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Customer Service Officer

HAYS

Customer Service Officer | Public Sector | Box Hill | Permanent, Fixed term and Casual opportunities available Your new company A market leader in Australia are now seeking multiple customer centric professionals to join their call centre in the Eastern suburbs of Melbourne working on a new project for a Government Body. Multiple roles available to work full time on a Permanent, Fixed Term Contract or Casual basis. Your new role In this role you will be responsible for providing excellent customer service by handing inbound enquires predominately via phone.

You will be updating personal information, assisting with completion and lodgement of online forms and a range of other general enquiries. You will be working in a fast-paced environment, handling a high volume of phone calls and working with KPIs. What you'll need to succeed You will be focused on providing excellent Customer Service Strong written and verbal communication skills You will need to be organised and reliable Ability to work in structure environment and attention to detail and accuracy Confident computer skills Due to the division of the Australian Government, you will need to be an Australian Citizen All successful applicants will be required to go through a full background check What you'll get in return Great location, easily accessible via public transport and onsite parking Working on a rotating roster: Mon-Fri 8am-8pm Opportunity to earn more with overtime and weekend shifts available Training and career development opportunities Access to a range of staff benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Luke Castro.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. LHS 297508 2480956.

Date23 July 2021

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