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Customer Service Officer

HAYS

Hays Australia REM Multiple Roles | $28.86 p/h Super | Docklands | Starting July | Interviewing ASAP Your new company Work for a renowned financial services company based in Docklands in a purely customer service based role. They are a leader in their field and are known for innovation and a high level of service delivery.

If you’re a people person, have an interest in Financial Services and you enjoy a challenge, this could be the position for you For career hungry people, you can expect career advancement and a variety of directions you can go in, there is no cap on where you can go here and you’ll be working in a hugely supportive environment. Your new role It’s all about the customer in this role, you’re encouraged to build relationships with customers and you’ll find this to be a nice job where you’re rarely dealing with difficult customers and more focussed on building relationships with the customer and making an effort to leave a lasting impression. Providing efficient and effective query resolutions by anticipating member needs Taking ownership for first call resolution and complex queries Interpret complex matters and translate information to members Achievement of all Key Performance Indicators (KPI’s) What you'll need to succeed If you're interested in applying for this job and would like to speed up your application - you can complete a quick customer service test, which is a requirement in applying for this job.

Please use the following link and paste it into your browser (note: you still need to apply online so we have your resume): You need to do this via a computer, it will not work on a phone unfortunately. https://talentcentral.au.

shl.com/player/link/5bd20ea777aa4d48932ec86a71ba29fa We are looking for people with: Recent customer service experience relevant to the role (such as from retail, hospitality or call centre) Full work rights to take on a full-time job (5 days a week, 37.5 hours) Availability to work across a rotating roster between 8am and 8pm, Monday to Friday Excellent communication skills with the ability to build good relationships with people.

Demonstrate the skills to thrive in a fast paced, ever changing environment whilst striving to meet your KPI’s in a positive, enthusiastic manner. What you'll get in return In return you will be provided with full time classroom training with ongoing support in a fast moving and member-focused environment. Located in Docklands, this modern office is easily accessible via public transport.

These temporary positions also offer the opportunity to go permanent with a clear career pathways and opportunity to grow your skills and eventually your earning. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 2496015 Hays Australia REM.

Date24 July 2021

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