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Technical Support Officer- GPSHAYS
Hays Australia REM GPS Technical Support Required Brisbane base role. Call Olivia Wong at Hays Mining Tel: 0732312604 An Australasia Technology service provider to Mining and Resource Industries, they have over 200 employees and a long list of loyal clients across the Mining Sector. Due to recent growth, they are searching for a dynamic Senior Technical Support Officer at their Brisbane office.
You will report to Product Manager. One of your key functions is to provide support, both internally and externally, in the Mining, Landfill and Solar sector across HPGPS and FMS systems. This role will be responsible for remote fault finding and resolving issues systematically and escalating cases when necessary.
In addition, this role will manage all aspects of pre-delivery, both hardware and software, and processing RMA's. This is a Brisbane base role that requires occasion site travel. Your outstanding problem diagnosis skills along with a spatial science background will see you excel in this role.
Your site networking (WiFi, UHF, VHF, Network RTK) and HPGPS/FMS experience will allow you to offer a professional technical support and training to field services technicians and customers. This intelligent organisation is seeking an individual who is technically minded with excellent customer service skills. You will be rewarded a competitive package along with overtime and allowances.
If you are looking for work-life balance in a Brisbane based, Mon-Fri role with a progressive organisation, don't delay, please "click" applied or contact Olivia.wong on Tel: 0732312604 or email me at Olivia.wonghays.
com.au for a confidential discussion. LHS 297508 2494042 Hays Australia REM.