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NAB Merchant FulfillmentHAYS
Hays Australia REM Hays is proud to be supporting NAB in the recruitment of customer service individuals Your new company Working in a fast paced high pressured environment that changes day-day, as a result of the volatile economic environment we now live in, to achieve success you will go above and beyond to attain great results for the customer, the company and yourself. NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their community. NAB’s 4 core values include, excellence for customers, grow together, be respectful and own it.
Your new role As a Merchant Advisor for NAB your main responsibilities will include: Understanding the urgency around the Merchant’s situation to advise of the best possible solution. Responding to escalations received from the inbound call centre Communicating via e-mail and phone to merchant customers Learning and navigating through the broad merchant product range Adding new merchants, closing merchant accounts, making address changes are some of the day to day activities This is a full time role working from Monday to Friday between 8am to 6pm, 38 hours per week What you'll need to succeed We're looking for individuals with: A desire to continuously develop and challenge themselves. Proven communication skills and a good understanding of customer needs.
Excellent time management and problem solving skills. The ability to work as part of a high energy, supportive team environment. What you'll get in return In exchange for your commitment, you will be offered extensive training, a great opportunity to learn and develop new skills while enabling you to build a rewarding career within NAB.
NAB strives to deliver exceptional outcomes that push the limits and expectations of their employees. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
LHS 297508 2496349 Hays Australia REM.