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Trade Counter Sales (Pascoe Vale)IPA Personnel
ABOUT THE COMPANY Since 1886 our client has been supplying quality products to customers across multiple market sectors, including residential, commercial and industrial. ABOUT THE ROLE Reporting to the Branch Manager, the purpose of this role is to make a difference to the needs of their Customers and improve their experience offering excellent customer service and proactive solutions managing the Trade Counter of this Branch. Duties include: Interacting with customers via phone, email, in person, or via social media.
Handling customer enquiries, including complaints, providing appropriate solutions, administering alternatives within the time constraints and following up to ensure a resolution. Calling existing and inactive customers to promote company and branch initiatives to grow sales. Presenting yourself and the business in a professional manner, including branch merchandising and cleaning.
Hours: 7.30am 3.30pm ABOUT YOU Minimum 2 years Customer Service/Sales Ideally Electrical wholesale experience or similar Trades Experience Excellent communication skills Flexible can do attitude Committed to continuous learning and development If you are looking for a permanent opportunity within an industry leader who continues to grow, then APPLY NOW.