Want to be notified the moment a job has been posted? Setup Job Alerts
Customer Service & QA OfficerProgrammed Skilled Workforce
PERSOLKELLY is the professional recruitment division representing clients and candidates in STEM, IT, Government, Executive and Professional Services - which includes all business support functions. As one of the largest recruitment organisations in Australia, we partner with most of the top ASX companies who actively seek us out for our size and stability, market knowledge and the confidence that their recruitment needs will be professionally served today and well into the future. ABOUT THE ROLE PERSOLKELLY are in partnership with one of our Pharmaceutical clients based in Chatswood.
They are seeking an experienced Client Service Representative to join their team on a permanent basis. DUTIES Support the Customer Service Team through the day to day activities and deliver excellent customer service Ensure all orders are processed on time Manage the inbox throughout the day ensuring all cases are actioned and completed Take ownership of issues/complains and work with the Quality Assurance team to ensure all complaints are processed within 1 day Send complaint samples to the manufacturer Manage complaint, log it on system, follow-up with the customer/reps/consumers for more information, return products ESSENTIAL REQUIREMENTS SAP experience 2 years - essential Medical device and or pharmaceutical experience - highly desirable Teamplayer Excellent time management Excellent written and verbal communication skills Solutions focused HOW TO APPLY If interested in this role please apply. If you would like a confidential chat please call Charmaine McLauchlan on 0429155597 or e-mail Charmaine.
mclauchlanpersolkelly.com.au Who are we At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability. We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives. We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
So it's over to you. If you would like to join our team, please APPLY now. To learn more about working with PERSOLKELLY, we encourage you to visit our website.