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Desktop Support EngineerClicks IT Recruitment
Clicks IT Recruitment is proud to be working with an international company with a proven track record within the banking/financial services sector. They are currently in a strong growth phase and are currently looking for a Level 1-2 Support Analyst. This role will be prefect for someone who is looking to grow in their career and become a valued member of a vibrant team.
Responsibilities Ensure that all staff receive the highest level of service and are supported in line with the service level obligations. Provide top tier IT support & customer service in line with set SLA's Ensure all equipment/infrastructure is available during work hours Support publicly available systems (webservers, MSSQL Servers and infrastructure servers) Work with senior team members with configuring, upgrading and supporting on-prem and cloud infrastructure Develop and further enhance internal documentation and guidelines. Required Skills and Experience: Proven Level 1-Level 2 desktop support experience Understanding and exposure to AWS networks Linux and Windows server and Windows desktop administration experience Ability to listen effectively, Diagnose user problems and identify solutions by listening effectively Proven passion to learn new technologies and become imbedded within the business The Offer: $65,000 super Ongoing training and development Fantastic office culture If you are a junior IT Desktop Support Officer with knowledge of AWS, do not hesitate in applying right away.
If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Dylan Sheoshker at Clicks IT Recruitment on 07 3027 2560. At Clicks we embrace diversity, inclusion and equal opportunity.
We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please call 1300 254 257 or email adjustmentsclicks.com.