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Wollongong | Operations CoordinatorModus Projects
Exciting opportunity for a Service Coordinator to deliver high-level support to our customers across our commercial clients sites nation wide ABOUT US MODUS is a dynamic industry leader possessing an envious strategy & appetite for continued growth & development. We are a highly recognised business that is synonymous for quality & high performance, where we continue to advance our service offerings whilst strengthening our competitive advantage. We have built a thriving & supportive culture where teams are encouraged to collaborate & share ideas in a supportive environment.
Our people feel empowered to be part of our culture and work by the Modus values, Excellence , Accountability , Team , Passion & Respect . THE OPPORTUNITY If you are looking for a career where no two days are the same and enjoy being part of a team with a focus on growth and opportunity, this role is for you You will be part of a thriving and supportive culture where teams are encouraged to collaborate and share ideas in a supportive environment. We have an exciting opportunity for a highly motivated Operations Coordinator to join our Operations team based within the Wollongong CBD .
Possessing excellent attention to detail and the ability to adapt to our fast-paced environment, you will be responsible for the management, coordination and delivery of all preventative and reactive facilities maintenance works to our range of clients nation-wide. This opportunity will suit someone who is looking to be part of a fast-growing company and develop into an integral person within Modus. RESPONSIBILITIES Coordinate and manage the delivery of facilities maintenance services for our retail banking and petroleum clients Manage facilities maintenance services, which encompasses HVAC, electrical, plumbing, carpentry, ad hoc support and all related admin services Monitor, control and manage work orders and job requests to meet customer expectations and internal KPI’s Respond to reported maintenance issues and coordinate efficient and effective responses Build effective working relationships with our regular contractors and Modus technicians Maintain strong customer relationships through regular meetings and communications Receive and manage incoming calls accordingly Assist with processing of quotations Maintain and manage accurate data in the Modus database; TSM Compile client reports and distribute to key stakeholders SKILLS & EXPERIENCE Proven experience in a similar role within facilities maintenance, property, real estate, logistics or similar Exceptional communication and multitasking skills Exceptional organisation and time management skills Friendly and sociable personality Quick learner High level of attention to detail Intermediate computer skills (MS Word, MS Excel) Proven experience meeting & exceeding KPIs REMUNERATION & BENEFITS Competitive salary plus superannuation Company supplied mobile phone Enjoy a paid day off on your birthday EAP be....