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Communication Officers

Chandler Macleod

APS5 & APS 6 Roles Available Our Federal Government Client supports the economic, health and social wellbeing of Australia by delivering high-quality services and payments for the community on behalf of the Government. The provision of communication and marketing solutions is imperative to the delivery of supporting these goals, including: Developing marketing and communication strategies and products Communication content and product development; and Reputation management. Communication Officers support the delivery of marketing and communication solutions.

Working as part of a team, Communication Officers assist with designing, developing, implementing and evaluating marketing and communications content. They provide general advice to stakeholders and may also assist with research, event management and project management. Communication Officers work under the support and general direction of senior staff, exercising a degree of independent judgment and make decisions within defined parameters that require some reliance on skills and knowledge.

They plan their work in the context of competing priorities and contribute to changes in workplace practices and business improvement strategies. Key duties/tasks Duties may include some or all of the following: assist with designing, developing, implementing and evaluating content, strategies and products provide advice and interpretation on processes, guidelines and policies liaise with internal and external stakeholders to ensure positive outcomes identify issues and collaborate with stakeholders to resolve and/or escalate for resolution assist with scoping stakeholder requirements assist with scheduling, coordination and publication of communication content draft a range of written material including reports, briefs and corporate documentation proof and edit content develop and maintain stakeholder relationships to assist in the delivery of communication outputs monitor and report on performance indicators participate in business and strategic planning contribute to the development and implementation of business improvement and best practice assist with mentoring and training of new staff to build knowledge and capability exercise delegations appropriate to role in accordance with legislation and guidelines. Knowledge required contemporary communication practices and theories legislation, policies, procedures and information management requirements relevant to the work area the agency's privacy, ethics, workplace health and safety and security protocols issues affecting the agency's customers and stakeholders relevant business systems and tools.

write, edit and proof-read communicate confidently and present messages in a clear, concise and articulate manner manage time and organise work against performance expectations and contribute towards team work plans develop and maintain stakeholder relationships research and make decisions based on subject matter knowledge and judgment..

Date22 June 2021

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