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IT Coordinator

Kings Resources

Position title IT Coordinator Position status 12 Month Fixed Term position Location Twin Disc Pacific – 70B Tradecoast Drive, Eagle Farm. QLD 4009 Salary The organisation: Twin Disc, Inc. designs, manufactures and distributes power transmission equipment for a wide range of applications, including marine, off-road vehicle and industrial.

The company was founded in 1918 to manufacture clutches for farm tractors…. Position purpose: The information technology (IT) coordinator is the backbone of all computer-related technology within an organization or project. The IT coordinator may work across multiple projects or departments.

Their primary responsibility is the maintenance of the company’s computer technology assets, which support the various departments or projects within the enterprise. They decide on which platforms the company or project works, and they establish protocols for computer usage and security (and ensure that all employees adhere to these rules). The IT coordinator also sets up systems for updating software applications and operating systems in use, as well as frequent redundant backups of necessary development or procedural work.

The IT coordinator also handle any aspects of training on a company’s software and computer systems. This can include group presentations, as well as one-on-one training. Additionally, the coordinator often advises management on whether organization’s software choices are sound, and they must be aware of new developments in the marketplace that can assist the technological security and efficiency of a company.

Information Technology (IT) Coordinator Key responsibilities: T roubleshoot, diagnose, and repair hardware or software issues, and install updates or applications. Compile performance or sales data and report on trends and potential improvements. Provide customer service support and end-user training via phone and the internet.

Coordinate contractors and equipment or resource allocation. Manage and maintain the computer network and database. Undertake other duties as and when required by the Chief Information Officer.

Reporting relationship and delegations: This position reports to Chief Information Officer and the Managing Director Key internal relationships : Supports the staff/users of Twin Discs Pacific Offices Works closely with other members of the management Team Key external relationships : Assists vendors, contractors and other IT specialists engaged in work Selection criteria Qualifications : A Tertiary level qualification in Information Technology or Computer Science. Skills required: Helpdesk or Service Desk experience Hands on Hardware and Software installation experience Customer Service experience Telecommunication experience Technical Skills Required Demonstrated experience with MS SQLserver Demonstrated experience with Microsoft Office 2010 Demonstrated experience with Microsoft 365 Demonstrated networking and hardware/desktop skills Demonstrated experience with Citrix Bro.

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Date14 June 2021

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