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Requirements Our team The Datacom applications management business team is a close-knit team comprised of high achieving applications administrators covering the level 3 application support needs of multiple clients across all of Australia and cover technologies such as MicroFocus Content Manager / HP TRIM, Microsoft SharePoint, IBM Domino/Notes and Azure AD. About the Role The Applications Administrator is predominantly responsible for the administration and support of the MicroFocus Content Manager / HP TRIM application platform, Microsoft SharePoint, and other Commercial-off-the-Shelf (CoTS) and custom developed portfolio applications. We need someone with an eye for detail, can work closely with customers in public and private enterprise and are looking for the next step in their technical career in a collaborative and hard-working environment.
What you’ll do The effective management and administration of CoTS applications within the Department of Health application portfolio with a specific focus on MicroFocus Content Manager / HP TRIM for our client. Providing both proactive and reactive support across the portfolio, with an emphasis on proactively identifying risks or issues that can be rectified to ensure stability of an application and prevent an outage before it occurs. Work with architecture and project teams to ensure effective introduction of new applications, including technical and support recommendations or requirements.
Meeting client SLAs through the management of resolver group queues to confirm work is completed within agreed time frames. Work with application Vendors to promptly resolve major issues that are not resolvable in-house. Utilizing IT Service Management tools to perform incident, request, change, and problem management.
Maintenance of MicroFocus Content Manager / HP TRIM application portfolio including patching, upgrades, or security updates. Provide on-call support as required What you’ll bring Experience and understanding of enterprise IT technologies such as: Windows Server, Active Directory, Microsoft Cluster Service, VMware vSphere/ESXi, DFSR, IIS, DNS, Load Balancing, Microsoft SQL Knowledge and skills with the below applications from both an application and infrastructure perspective are highly desirable: MicroFocus Content Manager / HP TRIM, Microsoft SharePoint, IBM Domino / IBM Notes, IBM Cognos TM1, IBM IIB, K2, Azure AD Connect and Azure Active Directory Additional experience or skills with the following: Windows PowerShell scripting, Programming experience (C#, JS, HTML, .Net), Authentication mechanisms (Kerberos, SAML, ADFS) Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve NV1 security clearance.
The Nitty Gritty We have over 6,500 people across our global offices and generate an annual revenue of over NZ $1.2 billion annually. This makes us one of Australasia’s largest professional IT services companies.
We have extensive expertise in oper....