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Customer Service & Sales SpecialistSuncorp Group
3rd May Start Date Adelaide CBD Permanent | Full-Time $49,306 super The Role Your role as an Inbound Business Sales & Service Consultant is to connect our customers with new and better products and services to meet their needs. Our customers have worked hard for their lifestyle and we want to help them protect their today and tomorrow, and it makes us feel good to help them You will enjoy delivering exceptional service, speaking to customers over the phone and using your initiative to understand their needs and provide solutions. Key Responsibilities A customer centric mindset and ability to go above and beyond To be passionate about sales and be target driven Learning agility to develop your technical knowledge and professional skills Strong communication skills and be a team player Experience within Customer Service with demonstrated capability to truly connect with customers Skills & Experience To be successful you will need: A customer centric mindset and ability to go above and beyond To be passionate about sales and be target driven Learning agility to develop your technical knowledge and professional skills Strong communication skills and be a team player Experience within Customer Service with demonstrated capability to truly connect with customer You must have - a phone line, internet connection, a computer or laptop with dual monitors and a quiet area, where you will not be disturbed during work hours as you will be required to work from home in this role as well as still attending the office as per the team requirements.
Training & Location: Initial 6 weeks paid training provided on a full-time basis working Monday–Friday. These roles will commence on 3rd of May 2021. We are located in Adelaide CBD.
Hours: Monday-Friday full time (7.30am-10:30am starting window, 7.5 hour shifts) Our Benefits Discounts of up to 25% on our various Insurance, Banking & Superannuation products Flexible working environment and arrangements; genuine focus on work-life balance Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing) We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program ($600), Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition) Working within the Suncorp Network we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected.
We are passionate about inspiring our people by creating an inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. Joining Suncorp, you will be joining an organisation which cares and is proud of our achievements in being recognised for: Best Insurance Compan....