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Practice Manager - ToowoombaHealius
We are on the lookout for an experienced and self motivated Practice Manager to join our team. You will strive for excellence and drive change. The Company: Healius Medical Centres is one of Australia's leading healthcare providers.
Our extensive network of medical centres feature a range of services including general practice, dental, physio, and other specialists all under one roof. We have over 70 modern, large scale multi-disciplinary medical centres located right across Australia. Our centres serve over two million Australians every year.
At Healius Medical Centres, our purpose is to help all Australians be healthy and well. We're committed to being a better organisation every day, and this is your opportunity to be a part of that journey. The Role: The Toowoomba Medical Centre is looking for an experienced and passionate Practice Manager to bring structure, drive business improvements and business growth into a busy and complex clinic.
Manage and support our employees and Health Care Professionals. We are a customer service focused industry and expect high standards from our management team in this regard. We are looking for someone who has driven change into a busy and complex environment using effective communication, consulting and engagement skills.
This is a full time position reporting directly to the QLD Regional Manager. The successful applicant will be responsible for dealing with all day-to-day operational requirements of running a professional Medical Centre and all aspects of employee management including, talent development, mentoring performance management and centre improvements and managing P & L’s. You will also be responsible for driving improvement in the business and improving customer service to our customers both internally and externally and driving growth of your medical centre.
Key Responsibilities: Identify, review and trouble-shoot operational issues. Identify areas of improvement and drive change. Monitoring practice safety and standards across the clinic.
Provide exceptional customer service. Monitor rosters and budgets. Recruitment of Staff.
Ability to work within documented policies and procedures ( SOP’s) Liaise with various stakeholders, including General Manager, Regional Managers and internal stakeholders within the centre. Experience & Attributes: Proven Leadership and Management experience. Minimum 3 years management experience ideally in healthcare or service industry.
Business administration qualification or Diploma of Practice Management preferred. Strong organisational and time management skills Outstanding communication and customer service skills. Excellent computer skills.
A passion for people and a personable approach. A positive and professional attitude to engage a whole team approach. Excellent presentation and a professional manner.
A high level of commercial acumen A history of working and proven success within a business. Flexible and motivated. Training or coaching experience.