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Junior Product Manager

HCM Australia

Great opening for a Junior Product Manager to join a growing business based in Sydney. Are you wanting to start a career in product management and has previous experience in interaction or user experience design? As an Associate Product Manager you will help design the customer experience and define new ideas and features to exceed the needs and expectations of our customers. You should also have a passion for making data-driven product decisions supported by metrics and user research and finding new ways to improve your product.

Your ultimate goal is to build a world-class delivery experience that drives engagement from our customers. What you’ll get to do; Be the Associate Product Manager for the entire product portfolio, assisting with the product development process, documentation and release notes. Work closely with Customer Support and QA to track bugs, troubleshoot and investigate issues and prioritise service desk tickets Clearly articulate, document and communicate work using impactful user stories, briefs and presentations both inside and outside your team.

Design the online experience for both customers and delivery partners ranging from web-based to app-based interfaces Lead data analysis and user testing initiatives to collect data and propose improvements to key aspects of the business Work cross functionally alongside engineering, operations, marketing, finance, customer support and other teams across the business to scope effective solutions and ensure that we’re building world-class consistent product experiences. You’ll be an ideal team member if; You want to help change a company and build a world-class delivery experience for fellow Australians You’ve designed user interfaces or user experiences in previous roles You’re obsessed with creating unforgettable customer experiences You collaborate successfully with other functional teams in both remote and office environments Your up on all the latest trends in tech, design, e-commerce and other emerging platforms and have a strong instinctual sense of where things are going For more info on this role - or if you're interested - please send through an updated resume and we will get back to you..

Date06 April 2021

Location -

type Full Time

Salary $80k + Super

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