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Call Centre Operator


Your new company Located in the heart of Newcastle, this highly collaborative, multinational insurance company is seeking to recruit multiple positions on an initial 6 month contract. This role is to start on the 6 th April and run up until the 4 th October 2021. There is strong potential for this role to be extended or to transition permanent, and is paying $30.

50 per hour 9.5% Super. Start date; 6th April Excellent training offered Paying: $30.

50 p/h Super Hours: Monday to Friday, 8:30am till 5pm Ability to Work from Home Your new role You will be the primary point of contact for customers who have experienced loss or damage to their property. Respond to high volumes of customer queries with our policy holders. Accountable for property insurance policy claims assessment and investigation.

Liaise with customers, internal and external parties to coordinate claim resolution. Maintain concise records throughout resolution process Liaise with internal and external stakeholders. What you'll need to succeed Experience within a similar insurance role is preferred but not essential.

Demonstrated ability to show empathy towards customers. To be able to commit to the initial 6 month contract period. The ability to work within a fast-paced high-volume customer contact environment.

Ability to multi-task and manage a large workload within a fast-paced environment. You will have excellent oral and written communication skills, and an advanced proficiency with time management. Open to working from home.

What you'll get in return Structured one-on-one coaching. Potential for extension and permanency. Work life balance working 9:30 am to 5:30 pm Monday to Friday.

Comprehensive online learning so you can learn independently. A fantastic opportunity to join a well-known organisation. Outstanding team culture with regular team events.

What you need to do now This is an initial 6-month engagement starting 4 th April March 2021, if you're interested in this role, click "apply now". For more information and a confidential discussion on this role or other opportunities, contact Kooky McCallum at Hays on 02 49253390 or email kooky.mccallumhays.

com.au. SA Licence number : LHS 297508.

Date06 April 2021

Location -

type Full Time

Salary -

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