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North & Central Region

Be part of a once-in-a-generation $55.6b infrastructure investment 12 months Fixed Term Part-Time opportunity available in Waratah CSA Level 1 $1,152.75 per week pro-rata inclusive of Industry Allowance The Opportunity Are you a positive individual who can work independently or in a team to deliver excellent customer service? Do you enjoy a challenge and want to be part of a leading organisation? Right now, we have opportunity for a Customer Service Attendant to join our front line team managing the efficient and safe running of stations, all while helping customers get to where they need to go.

It’s a varied and constantly changing role which will see you assisting customers, using high-tech equipment and maintaining station presentation as required. About you You are passionate about owning each customer interaction and going that extra mile to help. You are looking to work across peak hour afternoon shifts when our stations are at their busiest.

You will be required to travel to others locations including Warabrook & Sandgate to cover shifts as per operational requirements. The role will require you to work 20 hours per week Monday to Friday, from 2:00PM to 6:00PM. Want to know more? Please download and read the Position Description before applying.

You will be assessed on your understanding of the role in your application. About us NSW TrainLink is proud to connect people and communities throughout NSW and encourages people to choose us because we are a better way to go. We provide intercity, regional and interstate rail and coach services for customers travelling between Sydney and the Hunter, Central Coast, Blue Mountains, Southern Highlands, Illawarra and South Coast regions, as well as Regional services around NSW and to Brisbane, Canberra and Melbourne.

Each year our customers take more than 35 million journeys with our safe, reliable and comfortable trains with on board facilities. As an organisation, we are committed to building a diverse and inclusive culture across the Transport cluster; a culture that plans for and encourages diversity, recognising the benefits that such an approach brings for our staff and customers. Interested? Joining NSW TrainLink, you’ll have access to a range of unique government benefits.

If you’re ready to step into this meaningful and rewarding role, we want to hear from you Don’t miss out Apply today to register your interest. Our commitment to Diversity TfNSW are committed to building a diverse and inclusive culture across the Transport cluster, planning for and promoting diversity. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTI, people with disabilities, women and other diversity groups.

TfNSW recognises the benefits that such an approach brings for our staff and customers in delivering the future of NSW. How to apply Click on APPLY button below. For more information on NSW TrainLink or to view the position descr.


Date15 February 2021

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Customer Services Jobs


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