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Principal Product Manager

Service NSW

Job Title:  Principal Product Manager  Salary:  SNSW Grade 11/12 - The package includes a base salary range of $138,830 - $167,017 base plus  employer’s contribution to superannuation and annual leave leading. Location:  Head office -Haymarket Employment status:  Temporary - long term opportunities   Join Service NSW - One of the top 10 best places to work in Australia 2019 At Service NSW our vision is to be recognised as the distinctive leader in the provision of government services to the citizens of New South Wales, and we are passionate about delivering a positive customer service experience   As a Principal Product Manager, you’ll have: Product Management or product development experience, preferably with digital customer products Strong experience developing product roadmaps for new and existing products, creating MVP, and translating roadmaps into meaningful user stories, acceptance criteria and success metrics Ability to close the feedback loop and analyse customer feedback and insights to continuously evolve and improve products Experience working in Agile and Lean methodologies, and User Centred Design will be an advantage Experience working directly with customers, clients, and mentoring product designers, product developers or product engineers will be an advantage Strong stakeholder management experience   As a Principal  Product Manager, you’ll use your skills to: Manage end-to-end product lifecycle, helping to define, de-risk and execute against product vision Work with a multi-disciplinary, agile, lean and empowered team Lead and define an outcome-oriented product roadmap, gathering customer insights and feedback Lead research, including consultation with product consumers and related activities, to define current and future product roadmap Define and write user stories, acceptance criteria and success metrics, to ensure customer centric product design, development and delivery Consult and collaborate with various stakeholders, business, product and technology teams within and outside the organisation. Effectively communicate product roadmaps to stakeholders, supported by customer research and data analytics Design, lead & champion user-centred product development methodologies and customer-centric approaches   When applying you MUST: Provide a cover letter and resume that details your experience and how you meet the capabilities of the role.

Please note that your employment at Service NSW is subject to a satisfactory national criminal record check.   Part of the assessment process includes additional online capability testing, skills testing or work samples in accordance with the Government Sector Employment Act 2013. A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 12 months.

  Applications will be reviewed on a rolling basis, applications may close early or extend Working at Depart.


Date15 February 2021

Location -

type Full Time

Salary 138,830 - $167,017 base plus superannuation

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