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Assistant Manager - Bunbury ForeshoreDiscovery Parks
Experience working in some of the most beautiful regional locations in Australia Great opportunities for growth and development in park management Competitive salary About Us G’day Group comprises three leading Australian tourism brands in Discovery Parks, G’day Parks and loyalty program G’day Rewards. Employing more than 1100 people Australia-wide, G’day Group has a truly national footprint of over 280 holiday parks, including 65 fully owned and operated parks. The largest park network in the country, we’re about authentic Australian holiday experiences and inviting all Aussies to say g’day to more of Australia.
We’re on a journey of growth and evolution to reshape the industry, offering the best customer experience underpinned by the best technology. With eyes on domestic and regional tourism like never before we are building a passionate, adaptable, high performance team to deliver holiday memories that put a smile in every g’day. About the Role This position involves a Front Office Customer service and strategic focus with a hands-on approach.
Your responsibilities will span across administrative front office management, to park operations, planning and development. Responsibilities will include, but not be limited to: Exceptional customer service - ensure all staff provide excellent service and efficiently handle guest enquiries Front Office management - all aspects Marketing - review and administration of third-party websites, local area marketing and assistance with revenue and yielding Given the nature of our business and care for customers an on-call roster will form part of the job requirements Skills & Experience We are looking for an individual with the ability to develop park team members and lead the park in the Manager's absence. You will be able to prioritise your workload to achieve daily outcomes whilst also understanding the big picture, always with the customer as the priority.
You will bring to the role: Demonstrated skills and experience in hospitality management or other related industries Proven and demonstrated experience in managing, developing and training staff Strong computer skills, especially in the MS Office suite A flexible attitude to work, and work hours (including weekends and after hours) Knowledge and understanding of WHS and responsibilities Previous experience with RMS or similar reservations systems will be held in high regard A love of customer facing communication, tourism and ideally the outdoors and the desire to be part of a regional town Benefits Industry standard base salary plus all-inclusive accommodation for YOU & YOUR FAMILY Annual bonus based on KPI's Professional development & opportunities to grow personally as well as professionally Discounted accommodation at our network of parks for you, your family & friends Discounted products from our G'day rewards Partners How to Apply Discovery what matters - APPLY NOW Visit the careers page at www.discoveryholidayparks.com.
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