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Service Delivery Manager

Department of Premier & Cabinet

Service Delivery Manager We are looking for an exceptional Service Delivery Manager to join the Digital, Design and Innovation (DDI) branch. DDI is a dynamic team leading the design, delivery and continuous improvement of products and services for the Victorian Public Service (VPS) and Victorian citizens. As the Service Delivery Manager, you will lead the delivery of complex and high-risk digital products and services.

The role will be focused on cloud infrastructure management, containerised hosting and DevOps tasks being delivered by multiple teams. Your passion for technology and deep level of delivery expertise will enable you to nurture, improve and lead delivery teams through the full product life cycle. Your commitment to service excellence will ensure service levels are met and you will add value by continually improving delivery processes and systems.

You will be proactive when it comes to solving problems and unblocking issues. This is a senior leadership position within DDI and it is expected that you have solid prior experience in delivery management. The DDI team values systems thinking, pragmatic problem solving, initiative and resourcefulness.

Above all we value curiosity, passion, creativity and innovation in the way things are done. Please note: Due to COVID-19 restrictions, working remotely arrangements are in place. The closing date for this position is midnight Sunday 10 January 2021.

This position is only open to applicants with relevant rights to work in Australia. How to apply: Apply before the advertised closing date, all applications should include: a resume a cover letter which addresses the key selection criteria (within three pages) Other relevant information: Preferred candidates will be required to complete a Pre-employment Declaration and Consent form. Employment of successful candidates will be subject to a National Police Check.

DPC actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disabilities. All roles at DPC can be worked flexibly, however it may differ from role to role.


Date08 January 2021

Location -

type Full Time

Salary $124,033 - $165,983

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