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Principal Sales Engineer
Qualtrics is the technology platform that organisations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organisations to manage the four core experiences of business—customer, product, employee and brand—on one platform. Over 10,000 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.
S. business schools, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee culture, and build iconic brands. Qualtrics was recently acquired by SAP, and together we will accelerate XM and power the experience economy.
Join us on this adventure that can open many doors Join a company that is dedicated to your ideas and growth, recognises your unique contribution, fills you with purpose, and provides a fun, flexible and inclusive work environment. Duties: Working with users to formulate and document business requirements Identifying, investigating, and analysing business processes, procedures and work practices Identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behaviour Using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system Creating user and training documentation, and conducting formal training classes Developing functional specifications for use by system developers Using data and process modelling techniques to create clear system specifications for the design and development of system software Acting as a central reference and information source, providing guidance and assistance in the system project decision making process Requirements: Undergraduate degree in quantitative or technical degree (E.g.
Engineering, Computer Science, Mathematics, Statistics, or other quantitative field. Strong academic performance). At least 3 years of prior Sales/Systems Engineering, or Solution Architect experience with software in a SaaS/Cloud environment, selling to C/VP level technical buyers.
High energy, self-starter comfortable with ambiguity in entrepreneurial environments. Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc. Ability to see and present 'the big picture', architect solutions to solve customer problems, and uncover business challenges and develop custom solutions to solve them Strong customer facing and relationship building skills Experience in HTML, C....