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Lead Solution Engineer, Marketing Cloud
The Solutions Engineering team is at the forefront of the entire Marketing Cloud technology landscape. This collaborative team works closely with sales to uncover real business problems faced by customers and prospects and develops solutions and processes to not only overcome these obstacles, but deliver phenomenal digital transformation. From workshops, white-boarding, presentations, demonstration and proof-of-concept builds, this team works closely with all areas of the business and all aspects of a wide technology stack.
We’re a fast-paced, light-hearted crew that work together, get the job done, and never take ourselves too seriously. It’s like a startup, without the capital. Your Responsibilities: A Solutions Engineer at Salesforce plays a crucial role in developing innovative solutions for complex technical and digital marketing requirements.
This role collaborates with sales, services, product, business consulting, as well as prospective and existing customers. Meeting with C-level, Director-level, management-level and user-level customer contacts, the Solutions Engineer must be able to easily adapt to each type of conversation, whether it’s strategic and high-level, or highly detailed and technical. As part of our commercial business sales organisation, our Solution Engineering team covers a wide range of business sizes from SMB through to Mid Market and non Enterprise customers and prospects.
The highly respected role of the Solution Engineer is seen as the voice of reason (and realism), and generally focuses on the following key areas: Solution Development: Work closely with business stakeholders and technical resources to uncover technical challenges and goals relating to digital marketing, to then develop a solution and roadmap for the success of the customer. Build: Showcase through software demonstrations and rapid prototyping how connected experiences come to life with the Salesforce Marketing Cloud. This includes the delivery of executive level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps.
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