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Customer Service Application Support Analyst

Energy Australia

About us The energy industry is undergoing a radical transformation. As one of Australia’s largest generators of electricity, we are stepping up to ‘light the way’ towards a cleaner energy future. About the team The management of IT resources required to plan for, deliver, control and support IT services, ensuring they are delivered efficiently and effectively meeting the requirements of the business.

About the role In this role, you will be responsible for ensuring application interfaces support business processes, providing application management including, resolving all incidents and requests in line with SLA’s installing, configuring, upgrading, administering, monitoring and maintaining. And liaising with vendors, customers and business end users. What we’re looking for: To be successful in securing this role, we are looking for an enthusiastic person with a great attitude who is passionate about learning, continuous improvement and customer service.

And in addition we are seeking: Minimum 3-5 year experience within a similar Application Support role in a large corporate environment Experience working in an ITIL environment Strong technical application skills i.e. Java, SQL, C1 (billing) or similar Strong work ethics and can-do attitude will see you thrive in this role Why Us? At EnergyAustralia, we are committed to providing an inclusive culture so our employees can bring their whole selves to work and have a sense of belonging.

There’s lots of great reasons to join our organisation, we’ll tell you more when we speak. How to Apply If you share our passion for making customers a priority, doing the right thing, leading change and want to be part of an organisation focused on making a positive impact, click the 'Apply’ button to submit your application. Applications will close on 3rd Jan 2021 Download the role position description.

Date30 December 2020

Location -

type Full Time

Salary -

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