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Senior Consultant - Corporate Actions
What you will do You will be responsible for overseeing the local processing teams to make sure the service we are contracted to for a significant global client is being met based on the Service Level Agreement and the accompanying Global Target Operating Model. This role will require a client specific focus at all times and will incorporate promoting a positive client relationship. In addition, the role will require undertaking a level of market research in order to provide up to date and accurate information earlier than currently facilitated through the standard workflow.
Working with global partners in the same role to manage this global client, the role will include participation internally into forging best practices and to keep the client service consistent at all times and will require communication to senior management and clients (e.g. service reviews or due diligence).
The successful candidate will be expected to maintain a high level of concentration and keep to a consistent client focus. The position also requires working closely with other departments within IOO (Trade Processing & Control, Client Administration & Reporting, Data Management and Pricing etc.).
The successful candidate will be self-motivated and enjoy working within a team. Responsible for processing all forms of Voluntary and Mandatory corporate events and balancing and reconciliations related to Rights issues, Tenders and other Complex offers Client and Investment Manager query management Ensures day to day deliverables are met. Checklists are to be prepared and submitted to the next level on a daily basis.
Responsible for identifying and resolving problems within established guidelines Running and creating formal reports Expected to use some initiative to resolve complex problems in conjunction with supervisors/experts Knowledgeable in all the core aspects of the job Works effectively as a team member but also independently Your Knowledge/Skills: Have an in-depth understanding of a wide range of mandatory and voluntary Corporate Action event types across major markets and across all instrument types plus knowledge of related areas Experienced in proactively seeking market data via various information sources Experience in Investment Operations Outsourcing preferable Able to manage the client expectations, meet deadlines and communicate effectively and proactively on a day to day basis with the client Strong time management skills, with the ability to prioritise tasks Excellent team player demonstrating the ability to work as part of a team, progressing towards shared goals Strong communication, relationship management, analytical and problem solving skills Must be organised and have the ability to pay close attention to detail and work on own initiative Be proactive when encountering new challenges Willing to carry out complex or high profile activities e.g. direct interaction with client and senior management.
Lead projects and/or train other team members....