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Customer Service RepresentativeMayday Recruitment
Inbound customer service role assisting callers with queries. Perfect for someone who loves to help others and a keen interest in the medical industry Liaise with patients, doctors representatives in a Inbound customer service role 12 month contract role with possibility of permanent contract This role is based in Macquarie Park, however you will be working from home initially. The offices are close to public transport and also provides free parking & Regular social events Join this hugely successful market leader in the medical industry, as part of their growing customer service team.
This company put excellent customer service to the fore-front, provide top quality products, and they are looking for their next customer service super-star This Macquarie Park-based role is phone and email based in a lovely, open office environment, however due to current COVID-19 restrictions you will be working from home until restrictions are lifted. This is a 12-month contract, with a view to go permanent This role will include: Inbound calls to provide product support to patients in an empathetic and engaging manner Respond to email requests and queries Liaise with clinicians, technicians and company representatives Follow up outbound calls and administration tasks Actively making suggestions to management with opportunities for company and systems improvement What's in it for you? Be part of a team who make a difference and help others Work for a global corporation who love to keep great staff and promote them up the chain Free onsite parking and close to public transport $30 per hour Super team incentives Social outings including cinema trips and team lunches 12-month assignment with the possibility of permanent contract Experience required: A background in Customer Service/ Call Centre Keen interest in the Medical industry Must have the ability to commit to a 12 month contract Excellent communication skills with the ability to build rapport Ability to show empathy and remain calm under pressure All on-boarding and inductions will be done remotely due to current circumstances so you will need to be Tech savvy, ability to pick up new systems quickly A fantastic, can-do attitude and passion for helping others If this sounds like you then please apply with your up to date resume now..