Senior Application Support Analyst
The Company This is an opportunity to join a Victorian government organisation that has a culture which is people oriented, friendly and achievement focussed. They are now looking to hire a Senior Application Support Analyst. With an office in a picturesque location close to coffee shops in the CBD this a fantastic opportunity to join a progressive team and organisation.
The Role This position falls within the company's Applications Support team and will report directly into the Application Support Manager. The primary objective of this position is to support, maintain and enhance the company's application portfolio. You will be an integral part of providing application support, technical leadership and stakeholder engagement management.
Key requirements of this position include, but are not limited to, the following: Business application support: monitoring scheduled activities, preparing system documentation, lifecycle planning, writing SQL queries Vendor management: co-ordinating application support and release management, capturing data before escalating defects, following up defect resolution Internal Stakeholder Management: acting as a central point of contact for application support, providing regular incident updates, liaising with business to prioritise resolution, coordinating resources for application releases, communicating with internal stakeholders to deliver outcomes The role will also include process management, the development of business systems knowledge and ensuring relevant compliance obligations are met. Your Profile You will have a proven track record of supporting a range of business applications at senior level in a commercial environment. You will have exceptional stakeholder engagement capabilities, being able to liaise with all seniorities.
From a technical perspective, strong SQL skills are a prerequisite along with data analytics, whilst experience with the following will be highly advantageous: Tableau Alteryx Finance systems Document management systems CRM systems. Apply If you feel you meet the requirements of this position please Apply today. Ref: 06810-0011570215.