Experienced Account Manager required for a growing asset management company. Wisely is an Australian privately owned company providing end to end asset management solutions and professional consultancy support services to meet industry challenges. Our reputation has been built on the quality of our people and maintaining a reputation of delivery.
We achieve this by building genuine business partnerships with our customers, providing a value-add service and encouraging and empowering our people. Wisely Asset Management is breaking new ground, requiring additional support to continue our growth journey. The Account Manager is responsible for business devolvement and sales growth, building and maintaining long lasting customer relationships and ensuring that the profit centre operates in alignment with business goals, objectives and strategic intent.
They will operate as a point of contact for any and all matters specific to their area of responsibility. This may include contracts, projects and ad-hoc engagements. They will be responsible for developing & maintaining strong relationships with customers, connecting with key business executives & stakeholders, answering customer queries and identifying new business opportunities.
They will also provide timely and effective communication back to the business and liaise with cross-functional internal teams to improve the entire customer and employee experience. Core Accountabilities of the role: Serve as the lead point of contact for all customer account management matters Developing a sales / revenue pipeline Build and maintain strong, long-lasting customer relationships Develop trusted advisor relationships with key accounts and customer stakeholders Maintain a base of stable work by negotiating contracts and closing agreements to maximise business outcomes and minimise risk Ensure the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Develop diverse business opportunities aligned to the overall business strategy Work with customers to identify areas of improvement to meet business objectives Forecast and track key account metrics (e.g.
quarterly results and annual forecasts) Prepare reports and maintain a library of intellectual property Identify and grow opportunities within areas of responsibility Provide leadership to a team of direct reports. Requirements of the role: Proven work experience as a Business Development Manager, Account Manager, Engineering Manager, Operational Leader or similar role A sales driven mindset Demonstrable experience in maintaining budgets & forecasts and having sound financial acumen Demonstrable ability to effectively communicate with and influence key stakeholders at all levels of an organisation Experience delivering customer-focused solutions to customer needs Proven ability to manage multiple job fronts, while maintaining....