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ERP Business Analyst - Retail & Supply ChainDigital Monk International Pty Ltd
We are looking for a ERP focused Business Analyst who has experience with Retail & Supply Chain to support a 5 year transformation ROLE: ERP Business Analyst DURATION: 6 months initially (5-year Transformation) LOCATION: Home Based to start with - Melbourne Inner Eastern Suburbs RATE: $800-900/day Key Responsibilities: Support business users of AX 2009 ERP and related BI systems to resolve day to day system and process issues. Manage and provide regular feedback to the business on the status of open issues and change requests. Proactively investigate and escalate support tickets, if required, to the Global ERP support team.
Participate in the upgrade to Microsoft Dynamics D365: o Coordinate cross-functional workshops to confirm the design of the new systems meet the business requirements o Prepare gap analysis where standard product features do not meet business requirements and develop workaround solutions, including preparation of functional design specifications o Collaborate with 3rd party software partners on enhancements and system interfaces o Prepare testing scenarios, coordinate user acceptance testing and follow up actions o Develop user guides, training materials and support training of users o Migration of data into D365 o Perform system cut-over from AX 2009 to D365 and support go-live activity, including integration with 3rd party logistics warehouse o Address and resolve issues identified during post-go-live activity, including troubleshooting Assessment and roll out of minor and major version upgrades Proactively work with business users to identify and implement enhancements and improvements to systems, business processes and reporting Document all new processes or changed process as approved by change requests. Skills and Experience: Experience with import and distribution businesses, including 3rd party logistics providers Experience with Microsoft Dynamics AX 2009 and D365 ERP end to end implementation and roll-out including user acceptance testing, training and documentation (Nice to have but not essential) Experience with Supply Chain and Production with expertise in warehouse management, master planning, demand planning, procurement and EDI Strong communication skills (both written and oral) and customer (business) focus. Accuracy and attention to detail.
Ability to liaise with a broad spectrum of company personnel at all levels. Ability to proactively and logically work through and solve issues and problems Strong project management and planning skills. Must have at least 5 years’ experience as a senior MSFT Dynamics AX functional consultant either working with an internal team or with an ERP Consulting organization.
Must have hands-on experience with configuration of Advanced Warehouse Management in MSFT Dynamics D365 Relevant Bachelor’s Degree and D365 & AX 2009 certification.