FAQ

Current Issues

So you can’t log in? You can only log in the same way you signed up.

  • Facebook | If you signed up with Facebook you can only log in with Facebook.
  • Google+ | If you signed up with Google+ you can only log in with Google+.
  • Email | If you signed up with your email address you can only log in with your email address.

Whilst our developers are working on making the site responsive over multiple browsers we recommend you use one of the listed browsers below.

  • Chrome
  • Firefox
  • Safari

Are you receiving too many notifications? Follow the below instructions to turn them off.

  1. Click on your profile photo
  2. Select settings
  3. Select email
  4. Select ‘no’ to any options you no longer require notifications for
  5. Save changes

We are currently working on a fix to allow your full image to display if it is a portrait image. In the meantime we recommend that landscape good quality images are uploaded.

In order for any social media sites to pick up your image when sharing your image size needs to be more than 200×200 pixels.

Some business owners aren’t completing the checkout process when uploading their business. Please complete the process or your ad won’t show up in the directory.

If you have purchased a ticket for an event it is highly likely you were redirected to a third party site. If this is the case, your tickets won’t show up in your NZRelo orders and you will need to contact the third party site to gain access.

Basics

Because we’re cool as, bro! NZRelo is a community designed for you, to meet your needs – if you’re curious about moving to Australia, if you’re already here or you’re going back home, NZRelo has something for you. Not only do we have a bunch of cool info on making the move, we’ve got the biggest one stop shop of resources to help you do it, including sections for buying and selling everything you need to get yourself set up, a CV health check service to help find you a job in Oz and a property section to help you find your new home! We also have a bunch of awesome stuff like news, radio and events and a forum to keep you in the loop with other Kiwis while you’re here. This means you can benefit from the experiences of other Kiwis that have been there and done that, as well as pass on what you learn to Kiwis just heading over.

Basically, we’re excited about Kiwis in Oz, and we want to help you out! Creating an account is the first step in seeing what NZRelo has to offer you, and we would love to have you join us!

Righto! First, you’ll need to hop over to our “Create an Account” page. Fill out your details including your name and email address and then hit complete sign up, and you’re in! Alternatively you can choose to sign in via Facebook or Google. Congrats, you’re now a part of the NZRelo community!

It’s all fairly standard, folks – name, date of birth etc. Most of it goes towards creating your profile in our social media section so people know you’re not just a bot – remember, one of the main purposes of NZRelo is to interact with the people around you! Don’t worry, you can set what people can see on your profile – just go to your account menu in the top right hand corner, then settings, and then “profile visibility”. You can set these to everyone, only me, all members or my friends.

Go wild! Explore our buy and sell sections, check out exciting music gigs coming over from NZ, get your CV checked out by an expert, and talk to other Kiwis! We suggest going to your profile and customising a bit first, just to make it feel a little like you – go to the top right hand corner, then profile, then customise away!

Well, bummer! Lucky for you, we’ve got a handy little password recovery button – just go to Sign In, and then in the bottom right hand corner is the “Lost your password” option. Chuck in your email and we’ll get you to reset it. All done, you’re back!

To change your password, go to your profile. Click on settings – password settings are under “general”. You will need to enter your current password, and then fill in the change password fields. Hit save changes – your new password will now be in effect.

If you’ve requested a new password, make sure you check your junk mail or spam folder! Sometimes these emails get caught in some automatic filters. If it’s not in your spam folder, try going through the password recovery process again by requesting another email.

If this still hasn’t worked, we can help you recover your account if you email us at admin@nzrelo.com.au.

NZRelo will be sad to see you go! If you go to the drop-down menu at the top of your screen on the right (near your profile pic), and then settings and delete account, you’ll have to confirm that you understand that everything will be gone. Make sure you’re sure! We can’t get your account back once you’ve hit delete. All of your content will be gone forever.

Unfortunately not. Account deletions are permanent on NZRelo, and we will not be able to retrieve the contents of your profile. You will have to sign back up to NZRelo and create a new account.

NZRelo takes the safety of its users very seriously, and does not accept harassment between users, especially that of a racist or sexist nature. If you see a user being aggressive, rude or derogatory towards another user, or if you’re on the receiving end of bad behaviour from another user, please let us know at: complaints@nzrelo.com.au. The moderators will have a look at the user’s history, the context of the incident and decide whether to issue a warning. After a certain amount of warnings, the user is banned.

Oh dear! Looks like someone has been naughty! Banning is a result of three warnings for bad behaviour that’s been reported by other users or seen by a moderator. You will have received these warnings as the behaviour occurred and continued to accrue further warnings. If you want to challenge the ban, please contact complaints@nzrelo.com.au. It is up to moderator discretion as to whether your account is re-instated.

NZRelo can be contacted at admin@nzrelo.com.au (for general enquiries). We also have the obligatory “contact us” page where you can fill out a form – either way, we’ll try to get back to you as soon as possible!

My Profile on NZRelo

Because NZRelo has so many options! Your profile reflects all of the different things you can do on NZRelo, and gives you the tools to do them, undo them and all kinds of things!

Settings

Your settings menu is self-explanatory – pretty much anything you need to do can be managed from here – it’s your control panel and your steering wheel for NZRelo! You can change your password here, as well as set your billing address, your email settings, your profile visibility and delete your account.

I don’t want people to be able to see my profile.

Profile visibility is where you can control the audiences for the information you’ve given NZRelo. You can set these to everyone, only me, all members or my friends. These changes take effect after you hit “save settings”, but can be changed at any time.

I’m getting too many emails from NZRelo – how do I make it stop?

Your email settings are where you can change what notifications you receive by email from NZRelo – this includes email notifications when someone tags you in something, replies to a comment or sends you a message. To change these, you will need to select “yes, send email” or “no, do not send email”. These changes take effect after you hit “save settings”, but can be changed at any time.

I’ve changed my settings but they’re not working.

If you’ve changed your settings but they haven’t taken effect, check that they’ve been saved correctly – you may need to re-input them. If you have checked again and definitely saved your settings and they’re still not working, contact us at admin@nzrelo.com.au.

 

Activity

Your activity tab shows what you and your mates on NZRelo have been up to, keeping you in the loop with new and interesting things, people’s updates and whatever is going down! You can also see when people mention you by tagging you (@exampleusername) in a post under “mentions”.

I can see something on my activity feed that I don’t want to see.

You can filter what you see in your activity feed (by using the drop down menu on the right hand side). This means that you will only be able to see one kind of content – for example, filtering by friendship you will only be able to see people that have friended each other on your feed.

If what you can see on your feed is offensive or inappropriate content that you feel shouldn’t be on NZRelo, please let us know at complaints@nzrelo.com.au.

 

Profile

Your profile is where you can customise your NZRelo profile, including your cover and profile photos.

I’m trying to change my profile/cover photo but it’s not working.

To change your profile photo, you will need to upload a photo that is on the device you are using (e.g. your phone or computer).

If you cannot see the photo you want to select, check that you are browsing in the right folder on your phone/computer. If your photo will not load, refresh the page and try again.

If you are still having problems, please email us at admin@nzrelo.com.au and we will see if we can help!

I need to change my name but it’s not working.

To change your personal details on NZRelo, you need to go to “edit” under your profile. You can change your name, phone number, gender, age and nationality under this tab.

If it isn’t working, make sure you are pressing “save changes” before leaving the page. If it is still not working, hit refresh and try re-entering your information.

If you are still having problems, please email us at admin@nzrelo.com.au and we will see if we can help!

 

Orders

Your orders shows you things you have bought through NZRelo and lets you keep an eye on them and know when to expect them.

I ordered something but I can’t see it in my Orders.

All processed orders should show up under your Orders page, but there may be a short delay while the payment is processed. If it’s not showing up, please check that your order did process on your bank statement. If the payment has processed but is not showing up on your Orders (even after refreshing the page or logging out and back in), please contact us on admin@nzrelo.com.au so that we can identify the problem and make sure you can see your purchase on your profile.

I can’t see something I bought in my Downloads?

All processed purchases should show up under your Downloads, but there may be a short delay while your payment is processed. If you cannot see your Download, please try refreshing the page or logging out or logging back in. If it is still not working, please check on your bank statement whether the payment has processed – if it has not processed, you may need to repurchase your download.

If the payment has processed and you still cannot see the Download, please contact us on admin@nzrelo.com.au so that we can identify the problem and make sure you have access to your downloads.

 

Messages

Your messages are messages directly from other users – keep an eye on this folder for private conversations between you and your friends.

I am getting inappropriate or abusive messages in my inbox – what do I do?

NZRelo does its best to ensure that all users have access to an online environment that’s free of harassment – if you are on the receiving end of abusive or inappropriate harassment from another user, please contact us on complaints@nzrelo.com.au. When doing so, please screenshot the offensive comment so that we can see and make record of it while we consider the matter.

If a user is harassing you, NZRelo will review the messages and may issue a warning to the user. Multiple warnings will result in a ban for that user.

I accidentally deleted something I wanted to keep – how do I get it back?

Please check that the message has not just been transferred into your “read” folder once it has been read.

If you have hit delete and confirmed that you wish to proceed, unfortunately we cannot retrieve material that has been deleted.

 

Ads

Your ads is where you keep tabs on your classifieds, divided by type – so you can see if you have a property listed with NZRelo, a job, a car or couch, or a business. You can view and edit your ad here.

I bought an advert on NZRelo and it disappeared. What happened?

It is possible that your advert expired – ads on NZRelo “run” for 30 days. According to our terms and conditions, it is the user’s responsibility to renew and maintain their ad listing – we cannot retrieve the details of your advert once they expire.

My ad isn’t working and I want to upgrade it to a featured ad – how do I do it?

To make your advert a featured ad, you will have to re-post your ad as a featured or premium ad. Unfortunately, your type of ad cannot be upgraded while it is current.

 

Friends

Your friends tab is where you can see the profiles of all the awesome people you’ve made friends with! You can also view potential friends here (or friend requests), or defriend people.

I added someone as a friend but they are not showing up in my list of friends?

To add someone as a friend on NZRelo, they must accept the friendship request. If they are not showing up on your list of friends, they may not have logged in to see your request yet, or have declined to add you to their friends.

Someone I added as a friend is abusing me and I don’t want to be their friend anymore.

If you are on the receiving end of abusive or inappropriate harassment from another user, please contact us on complaints@nzrelo.com.au. When doing so, please screenshot the offensive comment so that we can see and make record of it while we consider the matter. If a user is harassing you, NZRelo will review the messages and may issue a warning to the user. Multiple warnings will result in a ban for that user.

However, in the meantime, you can cancel your friendship to the person who is sending you inappropriate or harassing messages or material.

 

Forums

Your forum tab lets you see forum topics you’ve posted, replies to topics you’ve given and a few other things.

One of my forum topics disappeared – what happened and how do I get it back?

Your forum topic may have been deleted by an admin or a mod for being off topic, inappropriate or other reason. Unfortunately, these cannot be retrieved.

If it was not deleted by a mod or admin, please check whether it shows up under your forum topics in your profile and under the forum itself. If it shows up on the forum but not on your profile, please contact us on admin@nzrelo.com.au for assistance.

I posted something but it doesn’t show up in under my replies or topics started, and no one else can see it.

It is possible that the system glitched while posting your comment or topic. Try refreshing your browser, and if that doesn’t work, try reposting your content. If that doesn’t work, please contact an admin on admin@nzrelo.com.au for assistance.

 

 

 

Friends and Groups

Same deal as pretty much everywhere else on the net – friends and groups help you keep up with individuals and groups that you like, find helpful or want to know more about. Adding people as friends lets you see what they’re up to, and joining a group lets you read stuff other people post and post your own content! You can also private message people.

You can see the people that your friends are friends with – always a good start! Further, you can go to the Members sections if you want to search for someone specific – right down the bottom in the quick access links. This also applies to businesses that have business profiles on NZRelo.

To find groups, go to the groups tab in your upper right hand dropdown menu – you will be able to search for specific groups here, as well as browsing through a general list of groups that may tickle your fancy!

 

I can’t find anyone to add as a friend?

To add someone as a friend, you will need to view their profile page. There will be an option to add them as a friend there. You can also add people as friends by viewing the friends of your friends – this helps you find people who’s content you’ve seen and potentially liked so you can add them too!

If you can’t find anyone or no one can find you, you might want to check your profile visibility settings – you may have your profile hidden from other people. To do this, go to your profile, settings, profile visibility and check what it’s set to.

 

I joined a group but can’t see what’s in it?

There are several reasons this might happen – the group might need to approve your membership before you can view the content, the group may have been deleted or your joining the group may have glitched and you will need to re-join. If this occurs, try refreshing the group’s page. If this is not successful, leave the group and re-join. If this still does not work, you may want to try messaging the person who runs the group to check the status of your joining the group.

We all get a bit tired of people sometimes – sometimes you need a break, sometimes you don’t want to hear from them anymore. It’s easy enough to “de-friend” groups and people on NZRelo – just go to your profile settings, and then friends. You can view your friendships here, and there is an option to “cancel friendship”. Be sure before you hit the button – there’s no confirmation box that pops up, so once it’s done, it’s done! You can go back and re-add people later, but we all know how awkward that can be!

To leave a group, go to your groups page (top right hand menu dropdown, and then groups tab, and then “my groups”), and find the group you want to leave. Again, there is a “leave group” button – this one with a confirmation box, and you can go back and re-join groups later if you want to.

There are several reasons why all your groups may have disappeared. It may be a glitch, so we suggest first refreshing your groups page. If this doesn’t work, try logging out and logging back in. An alternate reason is that you may have been removed from one or more groups by the group admin – this may have been the result of bad behaviour within the group. You may have also left the group accidentally – we suggest trying to re-join the group.

There are several reasons why all your friends may have been gone. It may be a glitch, so you may want to refresh the page. If this doesn’t work, trying logging out and logging back in. It is also possible that you either accidentally unfriended one or more people or these people unfriended you. In this case, we recommend attempting to re-friend these people – however, if they have cancelled their friendship with you, they may not accept your friendship request again.

Basically, the info you put in when you joined up – your name, gender and username. You can choose to have more or less info visible by going to your account menu in the top right hand corner, then settings, and then “profile visibility” and adjusting the settings there. You can also change your profile photo and cover photo – pretty cool, huh?

Your friends can also see the updates you post and what groups and people you add as friends. You can edit what people can see by going to your profile and your activity tab and removing individual “actions” – so if you don’t want people to know that you’ve joined a group, you can delete the update that says you did.

Unfortunately there is no way to hide your profile entirely. There is only ways to change certain visibilities of your profile i.e. whether or not someone can view your age, phone number address etc. To do this go to profile, settings, profile visibility. Change the applicable fields and save changes.

It is possible to “hide” your activity by deleting it from your activity feed – unfortunately, there is no filtering system by user yet, and to remove activity from your feed means you will need to delete it entirely.

The default setting for your activity is to be visible – to have it visible, just leave your settings as is and do not delete anything from your activity feed.

It is not possible to “filter” out one person’s content from your activity feed while remaining friends with them – the best way to do this is to cancel the friendship with the person so you can no longer see their content on your activity feed.

Creating a group of your own is easy as! Groups are designed to cater to a specific interest – so Kiwi mums in Sydney, Melbourne foodies, anything you want! First, you need to think of a name for your group – remember, this is the first thing people will see when considering whether or not to join. Keep it clean and community friendly!

Secondly, you’ll have to decide whether your group is a public group, a private group or a hidden group. These differ in who can see and who can join – public groups are ones that everyone can see and join. Private groups need membership to be approved and will appear in search results for groups, but anything posted in the group will only be visible to group members. Hidden groups require an invitation to join, are not listed in search results and content can only be seen by members. You’ll also need to decide who can invite people – everyone in the group, the admins and mods only, or just the group admins.

There’s also the option to have a matching forum for your group so your members can talk to each other and have discussions about whatever your group is about! You can also personalise your cover photo to match what your group is for – for example, a lost pets group could have a cute puppy as its cover photo!

If no one can find your group, chances are your group’s visibility is set to hidden! For hidden groups, you can adjust your settings so all members can invite other people, or just you (as the group owner), and this is the only way that people can be added to your group. Hidden groups do not show up in the directory or search results.

To change this, go to My Groups, and then settings – you will be able to choose between public, private and hidden under your Privacy Options. Changing to a private group means your group will show up on search results but members will need to be approved before seeing group content.

Forums

A group allows you to keep up with people who have similar interests, but a forum allows you to create discussions for your members and have them talk directly to each other. Public forums can also be searched by topic by other users – so for example, if someone is searching for info about shipping their stuff to Tasmania and the members of your forum have already talked about it, that user will be able to read the topic, and your forum has contributed to helping another Kiwi figure this moving biz out!

Go to the forum you want to post in – underneath the current topics is a “Create New Topic” box. Give your topic a title and fill in more detail underneath. If you want to tag your forum post, it can make it easier for other users to find and read your topic and the responses you get if they’re looking for a similar topic.

You will be able to view your forum posts either under My Forums (for general forum posts) or under My Groups and then it’s forum posts (for forum posts in a specific group). For both of these, select “trash” on the right upper corner of the post – for a short time after doing this, you will be able to restore the post if necessary. To delete permanently, select “delete” and the entire topic and all replies will be deleted.

When someone deletes the original post, all replies to the topic are deleted also. This is unfortunate, however, NZRelo cannot retrieve these posts.

Try refreshing your page or logging out and logging back in – and if not, your post may have been removed for being off topic, or merged into another topic due to similar content by an admin.

If it’s a question or topic related to a group, you should post in that group’s forum. If it’s a general question, NZRelo has several “Hot Topics” where you can browse questions for topics such as Health and Wellbeing, Housing and Accommodation, Making the Move and many more!

Whoops! We suggest copy and pasting your forum topic into the appropriate forum, and deleting the original post. This helps forum topics stay neat and tidy, and helps out the people running the forum.

We suggest letting them know (politely!) that they’re posting in the wrong forum and are off topic, and they might get a better response in a different forum. If they refuse to move their topic, the group owner or admin should be able to remove their post. Alternatively, you can mark their post as “spam”, or, if you are a group owner or admin, merge their topic with another one if it is a duplicate.

Kiwi Gigs

NZRelo makes it its business to know all about awesome Kiwi performers coming to Aus, so you don’t miss out! It sucks going from having some of the best gigs in your area to not knowing whether to find out where to find out who’s playing where. We put them all in one place so you can find gigs without spending ages searching. For some events you can even buy tickets directly from NZRelo! Easy as!

There may be a short delay before things appear in your Orders section. Try waiting 5 minutes, then refreshing and if that doesn’t work, logging in and logging out. There is also a chance that, if when buying the tickets you were directed away from NZRelo and onto a third party site (e.g. Ticketek) that your tickets will not show up in your Orders and you will have to keep an eye out from any emails from the third party to get your tickets.

Then please let us know! NZRelo always wants to know about exciting upcoming gigs from NZ based bands and artists – contact us at mark@nzrelo.com.au to let us know.

NZRelo is always interested in working with new promoters and management! So drop us a line at mark@nzrelo.com.au or go to our Kiwi gigs page, then click sell your tickets with us and fill out the form, and we’ll get in contact to discuss your options. We look forward to working with you to share your artist or band’s talent with Kiwis in Oz!

Your event on NZRelo may have disappeared because the date listed for it has gone by, or you deleted the event yourself. Try refreshing the page and waiting for 5 minutes – if this is not successful, contact mark@nzrelo.com.au to raise any queries.

CV Services

A CV Health Check is when a professional goes through your current CV and makes suggestions on how it could be improved! A CV is your first impression on a potential employer and it’s important to nail it, and NZRelo wants to help you do that – it’s all part of our making the move resources for Kiwis. NZRelo has a couple of professional resume writers on staff – they’re the experts, they know their stuff and they’re here to help!

The free check is the basic level – NZRelo’s resume writers will make a few suggestions on things you can change and you’ll have to make the changes yourself. With the Level 1 resume package, our resume writers will write your resume for you! With the Level 2 resume package, it includes a personalised cover letter and a chat with one of our experts on how to present yourself. Our Level 3 resume package includes a fully written LinkedIn profile – your online presence matters too! – as well as being able to chat to our experts for up to 2 months. It’s all about helping you put your best foot forward and making sure Australian employers know that you’re the employee they’ve been looking for!

Contact us at resumes@nzrelo.com.au – we can help you in purchasing a resume package, or put you in touch with one of our experts!

Employment

You’ve come to the right place! Using NZRelo’s employment section you can browse by industry, type of work, location and income, so you don’t need to waste your time looking at jobs that aren’t suitable for you! There’s nothing worse than wasting time on stuff that isn’t going to help you find your next job. Just enter the details of the kind of job you want, click on one and then hit apply!

Don’t forget to use NZRelo’s awesome CV Health Check service to make sure you look as attractive to employers as that new opportunity looks to you!

You’ve also come to the right place! Using NZRelo’s employment section, you can post the position that you need filled to be viewed by everyone using NZRelo’s employment section – it’s a match made in heaven! Just go to “Post an Ad”, and pick what kind of ad package you want – they all run for 30 days, but you can pick whether you want to make it a “premium” ad, or whether you want to list more than one at a time! With the number of Kiwis arriving in Oz every year, bringing all their skills and experience with them, it’d be a shame not to take advantage of this huge audience of potential employees at your fingertips!

Ad listings on NZRelo run for 30 days. Once this time period has gone by, the ad will “expire” and disappear from our system. It is your responsibility as the user that posted the ad to make sure that the listing is current. Unfortunately, once an ad has lapsed, NZRelo cannot retrieve the details and you will have to create a new ad.

Try adding more detail or describing the position in a different way, using different key words! Please also check that your listing is still current and hasn’t elapsed its 30 days. If this isn’t working, you can re-post your ad as a “premium” job, which means your ad will be highlighted.

Reece Adams Foundation

Reece Adams was a terrific guy who believed in NZRelo and believed that it could help the Kiwi community, who was taken from us by cancer far too early.

In his memory, NZRelo operates the Reece Adams Foundation and contributes a portion of the profits to groups or individuals in need. You can also make donations directly if a cause that NZRelo is supporting is close to your heart.

To receive help from the Reece Adam Foundation, individuals or groups need to make an application – just go to our Reece Adam Foundation page, click on Apply Now and let us know why you or your group is NZRelo’s next beneficiary.

Not quite! NZRelo will not be collecting money on behalf of any particular group or organisation, but instead putting some of our money where our mouths are on a case by case basis – for any further questions, please email us at renei@nzrelo.com.au.

Tips and Tricks

NZRelo’s tips and tricks are divided into convenient categories – babies and kids, financial stuff, making the move and others. These subjects are broken down into smaller sections – one of these might be what you’re after! Have a bit of a browse through these sections or use our search function to narrow it down.

Not really! These tips and tricks are a bit of a general outline – we can’t give you specific advice because everyone’s situation is different and there’s no “one size fits all” set of info that’s 100% foolproof! You can use NZRelo as a starting place, and then add in information from the personal experiences of other users from the forums and groups to supplement this with real life examples, or pick out the bits that are useful to you. Nothing that NZRelo says constitutes legal advice of any kind – if you feel like you’re in a little deep, it’s always best to get a professional opinion from a lawyer, accountant etc.

That’s Tama! Tama is NZRelo’s mascot – he’s there to save you from having to do some reading, so you can sit back and listen to him summarise some of our tips and tricks.

Tama talks to you automatically every time you open a “main” page in a tips and tricks section – to make him stop, just click on him once to pause. To make him keep talking, click on him once more.

NZRelo is always looking for ways to improve! If you spot something that’s out of date or just plain wrong, let us know through our contact us page, or by contacting an admin, and we’ll review the information and make any necessary changes.

Buy and Sell

NZRelo can! NZRelo has an awesome buy and sell section where you can grab a bargain or sell your stuff to other Kiwis. You can view ads here to find what you’re looking for – you can filter by category and price range, and the ad will give you a way to contact the person selling directly.

To sell something, you need to select the “post an ad” button on our sale section – from there, you can pick what kind of thing you want to sell (for example, a car), whether you’re an individual or a dealer of some kind (best for multiple ads), and then fill out the details of the item you want to sell. You can pick how potential buyers contact you, and you can change your ad as many times as you want for the 30 days your ad is up.

Ad listings on NZRelo run for 30 days. Once this time period has gone by, the ad will “expire” and disappear from our system. It is your responsibility as the user that posted the ad to make sure that the listing is current. Unfortunately, once an ad has lapsed, NZRelo cannot retrieve the details and you will have to create a new ad.

Try adding more detail or describing the item in a different way, using different key words (people may be calling it something different when they search)! Please also check that your listing is still current and hasn’t elapsed its 30 days. If this isn’t working, you can re-post your ad as a “premium” or “featured” ad, which means your ad will be highlighted and have a larger picture in the search results.

Unfortunately we can’t make our users do anything – if they’re not replying to you about a for sale item, it may have already sold or become unavailable. NZRelo asks that when contacting sellers, you remain respectful and polite – abusing users that have sold an item to someone else means that less people will want to participate in the marketplace, and less things for you to buy!

Once your item has been sold, NZRelo recommends that you remove your ad – this keeps other users from continuing to contact you. To do this, go to your Ads in your profile, and select “for sale”. Under this heading, you will be able to see all your current ads. Select the small trashcan symbol on the lower right hand corner – this will remove your ad.

Sorry, buddy – unfortunately the internet is not a 100% safe place and we’re very sorry that happened to you. However, like everywhere else on the internet, a small pinch of common sense and wariness is required because there are people out there that will scam you – NZRelo takes no responsibility for items that are bought/sold through NZRelo ads. We just provide the platform for you to get them seen.

Kiwis in Business

On our Kiwis in Business page, there is an “add new business” button – click it and you’re on your way to reaching more customers! You will need to pick what level of listing you want – we have a free one month trial, or a monthly or yearly package. Each package comes with its own perks, so you need to think about which one suits your business the most!

It is possible that your one month free trial has expired – you will need to renew your business’s listing on NZRelo – or that you have removed your listing. If you have accidentally removed your listing, you will need to re-enter your business’ details on NZRelo.

Try adding more detail or describing your business in a different way, using different key words (people may be calling it something different when they search)! Please also check that your listing is still current and hasn’t elapsed its 30 days under the free trial.

NZRelo recommends that if you have sold or discontinued running your business that you remove your listing from NZRelo (if your business has been bought by someone else, it is their responsibility to choose whether to list with NZRelo or not).

To do this, go to your Kiwis in Business tab in your profile under your My Ads section. Under this heading, you will be able to see all your current business listings. Select the small trashcan symbol on the lower right hand corner – this will remove your listing.

My name is Sue Bigham and I am in charge of bringing all of your businesses to the attention of our fellow kiwis.

The things we can offer our kiwi businesses are pretty cool at NZRelo.

What we have built has taken years and is the biggest online kiwi hub ever created, we have our very own kiwi events page, social hub, realestate listings, buy and sell, job search engine (with over 130,000 jobs already loaded), car sales as well as flava radio being run through the site and much much more.

Best of all though, we have our very own kiwi business search engine and as a special launch present we have gone through and chosen our favourite kiwi businesses from all over Australia to give three months FREE advertising to, you don’t even have to do a thing except join NZRelo so I can link the ad I have already created for you to your account.

Any changes are completely up to you when I transfer over ownership. A good idea once you take ownership would be to share with your clients and friends and ask them to review your business as this will help your prospective clients to choose and grow your business.

 

The good stuff for you

 

1 – A business listing which is pretty much a mini website (without the website price), it has all your business contact details and some photos – this is what I have already created for you.

These listings are fantastic and make it easy for your clients to find and contact you.

 

2 – We have the ability to do banner advertising in all sections of the site.

 

3 – Your business can get even more exposure if you become one of our featured businesses. This means your ad will pop up on the front page of our business search engine.

 

4 – We can make sure your keyword search and SEO are at their highest when people are searching for your product on the internet.

 

5 – We can put you in our news section with an article promo and interview.

 

6 – My personal favourite, we can do 15 or 30 second radio advertisements on flava. As people are scrolling through our site they will be hearing about your business. Contact us for details

 

7 – Anyone that purchases an annual subscription, we will gift them employment credit to search for new employees when you need staff.

 

8 – Coming soon we well be introducing Kiwis In Business Awards with some fantastic prizes for business owners on offer.

 

NZRelo is all about helping out the Kiwi community, Kiwi businesses and just our people in general.

A portion of what we make through the site is given back to those in need via our Reece Adams Fund.

We hope that you share the free advertising we have created for you on all of your social media to help us to get our name out there.

Please contact me as soon as you are in the site so I can transfer the ad over to you.

Property

NZRelo wants to help you find your next home! Whether you’re looking for a residential or commercial property, to buy or to rent, NZRelo has a wide range to choose from.

Just use our easy as search function! Narrow down the properties you want to look at using the filters (like number of bathrooms, price, location) and go from there. The listings will show you photos and other information that has been listed by the seller, as well as a way to contact them. If you’re keen, send them a message!

To list a property with NZRelo, there are two options – to post as an individual (best for one property) or a commercial account (for multiple properties).

For commercial accounts, if you have any queries, please contact us via our “contact us” page, and someone will be in contact to discuss package options and integration of your property details with the NZRelo database.

For individuals, you just need to pick whether it’s for sale, for rent or for commercial – from there, you’ll pick the kind of ad package you would like and how much you’d like to spend, and then you’ll punch in your property details – make sure not to leave anything out, buyers like as much info as they can get!

Property listings on NZRelo run for 30 days. Once this time period has gone by, the property listing will “expire” and disappear from our system. It is your responsibility as the user that posted the ad to make sure that the listing is current. Unfortunately, once a listing has lapsed, NZRelo cannot retrieve the details and you will have to create a new listing for your property.

Try adding more detail or describing your property in a different way, using different key words (people may be looking for different phrases)! Please also check that your listing is still current and hasn’t elapsed its 30 days. If this isn’t working, you can re-post your ad as a “premium” or “featured” ad, which means your ad will be highlighted, allow you to add more photos and show up more prominently in the search results.

Unfortunately we can’t make our users do anything – if they’re not replying to you about a property or a home open, it may have already sold or become unavailable and they have not yet removed the listing. NZRelo asks that when contacting sellers, you remain respectful and polite – abusing users that have sold or rented a property to someone else means that there will be less return advertisers with NZRelo, and therefore less choices for you to browse.

Once your property has been sold or rented, NZRelo recommends that you remove your property listing – this keeps other users from continuing to contact you. To do this, go to your Ads in your profile, and select “property”. Under this heading, you will be able to see all your current ads. Select the small trashcan symbol on the lower right hand corner – this will remove your ad.

Get The Most Out Of Your Advert

To insure your picture isn’t pixelated, upload a good quality JPG image.

To share your image to other social media sites your image will need to be a minimum of 200 x 200 pxls.

No one wants to buy something they know nothing about!

Be sure to write as much as possible about the item you’re selling.

Purchase a Featured or Premium package to gain more exposure for your ad.

All purchases will have a percentage go towards the Reece Adams Fund so you can help give back to your community.

CONTACT US

We're not around right now. But you can send us an email and we'll get back to you, asap.

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