New Zealand Citizen wanting to contact Centrelink in Australia

This agency will be the first agency to understand any new entitlements for kiwis living in Australia.

Should you want to talk to someone directly: The phone number to call is 13 16 73 Extension 2 this is for International Services based in Hobart Tasmania – They specialise in the Trans Tasman Travel Arrangements between New Zealand & Australia.

There are long wait periods, have as much information ready  for them prior to calling.

How do I know what my Centrelink entitlements are?

You can find out what you are entitled to outside of the Covid-19 payments by using the Payments & Services Finder.

This will give you a detailed list of all payments you are eligible to claim based on your visa status.

How do I apply for the Job Keeper payment?

On 30th March 2020, Prime Minister Scott Morrison announced a stimulus package that includes New Zealand Citizens being looked after.

The JobKeeper Payment is a subsidy to businesses, which will keep more Australians in jobs through the course of the coronavirus outbreak.

The payment will be paid to employers, for up to six months, for each eligible employee that was on their books on 1 March 2020 and is retained or continues to be engaged by that employer.

Where a business has stood down employees since 1 March, the payment will help them maintain connection with their employees.

Employers will receive a payment of $1,500 per fortnight per eligible employee. Every eligible employee must receive at least $1,500 per fortnight from this business, before tax.

The program will commence today, 30 March 2020, with the first payments to be received by eligible businesses in the first week of May as monthly arrears from the Australian Taxation Office. Eligible businesses can begin distributing the JobKeeper payment immediately and will be reimbursed from the first week of May.

For more information on when you will receive this payment, you will need to contact your employer.


We're not around right now. But you can send us an email and we'll get back to you, asap.

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